INDOX sells an Outsourced Document Collection service.
The National Credit Amendment Act now requires a Credit Provider to validate the gross income of a borrower by referring to the borrower’s:
1. most recent 3 months borrower’s pay slips;
2. most recent 3 months bank statements or
3. any other similar credible information to prove affordability.
Indox collects documents of the borrowers who approach a Credit Provider for a loan.
Indox is capable of collecting any document type. The collection of these documents is performed by a combination of:
A. bespoke software
B. professional document collection agents and
C. a deep understanding of email, SMS, call centre and automatic voice interaction technologies.
Indox is able to minimize the cost of acquisition of such documents and ensure the Credit Provider‘s compliance with legislation. The service is offered as a complete business process outsourced solution.
Indox significantly reduces the cost of document acquisition for the Credit Provider. This in turn reduces the cost of acquisition of a borrower to the Credit Provider.
Indox ensures the Credit Provider‘s compliance with legislation. Indox liberates the Credit Provider from compliance burden and empowers the Credit Provider to focus on its core business.
Indox achieves highest levels of competency via technology best practice and economies of scale. Indox systems comprise highly integrated SMS, Email, Fax, Call Centre and Document Management technologies.
Indox has extensive practical expertise in Credit Provider business workflow, document collection, technical integrations and compliance requirements.
The Indox team has over 65 years of combined experience in business process outsourcing solutions and a proven track record in being a true business process outsourced solution.