Keys to Success

In and Outbound Customer Surveys Call Centre

Indox has grown to include multi channel approach to call centre based surveys, out bounding customer satisfaction surveys and a wide range of bespoke services specifically aimed at ensuring that your companies survey marketing and research are ultimately the most effective and efficient. Phone surveys are not new science. It’s a simple science and demonstrates your business is a company that values it’s customers enough to ensure their experience was a favourable one.

At Indox, we pride ourselves on the excellence of our business process outsourcing abilities. We understand that in order for businesses to trust us with their call centre survey services and data processes, we need to ensure that everything we do is of the highest standard for your business survey requirements. The following keys to success are why we are a BPO company worth doing business with.

Cost Reduction
Cost Reduction

Having trained professionals handle your business process service needs – whether it be call centre, data processing, document collection or office digitisation services – means you save costs on hiring and training dedicated employees.

Compliance
Compliance

We understand the legislation surrounding all of the outsourcing services we offer. By using Indox, you can rest assured that your business is always compliant with the law, meaning you don’t have to keep up-to-date with the legalities involved.

Technology
Technology

As a BPO company, Indox incorporates the latest technologies into each service we offer. This is how we ensure that we’re always adhering to best practice in the industry, as well as economies of scale.

Capability
Capability

Indox has extensive practical expertise in all of our business process outsourcing solutions – from business workflow and technical integration to compliance requirements.

Experience
Experience

The Indox team has more than 65 years of combined experience in outsourced support and a proven track record in being a professional and effective business in the industry.

Contact Indox Today

Let us take on the responsibility of handling internal business processes from your business.

You can email us at info@indox.co.za or call us on +27 (0) 21 007 3648.

Alternatively, you can fill in the form below and we will get back to you as soon as possible.