What Makes Indox Different From Other BPO Providers | Indox Technology and Processes

What makes Indox different from other business process outsourcing companies? The answer is simple: the technology behind the business and how it operates.   Video Transcript:   What makes Indox different from other BPO providers? In a word: technology. Indox’s co-founders include entrepreneurs that built the largest ICT business in Africa. So we truly believe […]

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Indox Technology and Processes Video

Optimising Your Business

It doesn’t happen by accident Changing the way you work isn’t an overnight process, and it’s certainly not a simple switch-over for your company. More importantly, when you’re looking to making a business process change, you’ll need to ensure that your consumer-facing operations continue without interruption. Implementing a business process change could look a little […]

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Optimising Your Business

The Paperless Office

Is it possible? You’ve adopted a paperless approach, and you’re committed to cutting back on printing. You’re distributing meeting agendas over email, and everyone’s learnt how to use their digital signatures. Why then, do you still have a storeroom filled with dusty files? It’s time your office adopted a digitisation policy. Paperless is possible The […]

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The Paperless Office

Old School is Still Cool.

Implementing a new sales strategy isn’t as easy as it was in 1982. As the marketing opportunities presented by traditional, digital, and modern media explode, trying to pick the right channel for your message can get a little overwhelming. Here’s the good news: the ‘old school’ technology your company’s call centre has been using for […]

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Old School is Still Cool

Want to Be More Productive? Try Outsourcing.

It may sound like the new boardroom buzzword, but Business Process Outsourcing – or BPO as folks like us call it – isn’t just jargon. Instead, it’s changing the ways companies manage their unique workloads, and enabling new approaches to innovation, team management, and more. Is BPO right for your business? Business Process Outsourcing is […]

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Be More Productive by Outsourcing

How to Pick the Right Call Centre Company

Looking for the right kind of outsourced call centre company for your business isn’t an easy task. You need a call centre company you can truly trust and, while they may seem responsive, and offer great reporting, are they truly equipped to help your company grow? Let’s find out: Pick the right partner You’ve outsourced […]

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Call Centre